Last updated: 18th June, 2025
This Privacy Policy outlines how Newarke Web Company (“Newarke”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your personal information when you use our services. It also explains your privacy rights and how the law protects you.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy applies to all data collected through our website and services at https://newarke.com.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for you to access our services or parts of our services.
- Company (referred to as either “the Company”, “we”, “us”, or “our”) refers to Newarke Web Company, operating under the domain https://newarke.com.
- Cookies are small files placed on your computer, mobile device, or any other device by a website. They store browsing history and other information to help improve your experience.
- Country refers to the United Kingdom.
- Device means any device that can access the Service, such as a computer, smartphone, or tablet.
- Personal Data refers to any information that relates to an identified or identifiable individual.
- Service refers to: Our website accessible from https://newarke.com, where we provide general information and collect Usage Data; And the web development services we offer to clients, whether discussed online, over email, or through other communication channels.
- Service Provider means any natural or legal person who processes data on behalf of the Company. This includes third-party providers we engage to facilitate our services, provide services on our behalf, or assist in analyzing how our services are used.
- Usage Data refers to data collected automatically through the use of the Service, or from the Service infrastructure itself (e.g., page visit duration, browser type).
- Website refers to Newarke Web Company, accessible at https://newarke.com.
- You / Client means the individual accessing or using our Service, or the legal entity on behalf of which such individual is doing so.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:
- Full name (first and last name)
- Email address
- Phone number
- Postal address, including county, city, and postcode
- Usage Data (see below)
- Project Information/other client data (see below)
Project Information and Other Client Data
When you engage us for web development services, we may collect additional information necessary to deliver your project. This may include, but is not limited to:
- Business or project name
- Website content (text, images, branding materials)
- Login credentials (if provided for platforms like hosting, CMS, or third-party services)
- Technical specifications and functionality requirements
- Feedback, revision requests, and communications related to your project
This data is only used to provide, manage, and deliver your project and is stored securely in line with our data protection practices.
Usage Data
Usage Data is collected automatically when you interact with our Service.
This may include information such as:
- Your device’s Internet Protocol (IP) address
- Browser type and version
- Pages visited on our website
- Time and date of your visit
- Time spent on each page
- Unique device identifiers
- Diagnostic and analytics data
When accessing the Service via a mobile device, we may also collect:
- Type of mobile device
- Mobile device unique ID
- Mobile IP address
- Operating system and browser type
- Unique device identifiers and diagnostic data
We use this data to monitor and improve the performance, functionality, and security of our Service.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse Our Service. The technologies We use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
- Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Free Privacy Policy website article.
We use both Session and Persistent Cookies for the purposes set out below:
- Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services. - Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website. - Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
How We Use Your Personal Data
We process your personal data lawfully, fairly, and transparently, in accordance with the UK General Data Protection Regulation (UK GDPR). The table below outlines the types of data we collect, why we collect it, and the lawful basis for doing so:
| Type of Data | Purpose of Collection | Lawful Basis for Processing |
| Full name | To identify and communicate with you regarding our services | Performance of a contract / Legitimate interest |
| Email address | To send service updates, respond to enquiries, and communicate throughout projects | Performance of a contract / Legitimate interest / Consent* |
| Phone number | For direct communication relating to your project or enquiry | Performance of a contract / Legitimate interest |
| Postal address (incl. postcode) | For invoicing, contractual documentation, or domain registration (if applicable) | Performance of a contract / Legal obligation |
| Usage Data | To analyse website performance, improve user experience, and maintain security | Legitimate interest |
| Project information | To deliver your web development project (content, branding, specifications, etc.) | Performance of a contract |
| Login credentials (if provided) | To access third-party services (e.g. hosting, CMS) to deliver and support your project | Performance of a contract / Legitimate interest |
| Communication history | To track project discussions, revisions, and client feedback | Performance of a contract / Legitimate interest |
*Consent will only be used as a lawful basis where required, such as for optional marketing emails. You can withdraw consent at any time.
Additional Uses of Personal Data
In addition to the purposes outlined in the table above, we may also process your personal data in the following scenarios:
- Marketing Communications: To send you updates or promotional content related to services similar to those you’ve used, unless you’ve opted out.
- Responding to Enquiries: To handle questions, requests, or support issues submitted through our contact channels.
- Analytics and Improvements: To analyse trends, monitor platform performance, and make improvements to our website and services.
- Business Changes: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred under the same data protection obligations.
- Working with Contractors: If needed, we may securely share necessary data with freelancers or team members working under contract with Newarke, solely for project delivery.
We will not use your personal data for any purpose that is incompatible with those outlined above without your consent.
Sharing of Your Personal Data
We may share your personal data in the following situations:
- With Service Providers: We may share your personal data with third-party providers who support our business operations, such as freelancers or contractors who work directly with Newarke Web Company to deliver our services (e.g. website development, support, hosting, etc.).
- For Business Transfers: If we are involved in a merger, acquisition, asset sale, or other business transaction, your personal data may be transferred as part of that process. We will notify you before your personal data becomes subject to a different privacy policy.
- With Affiliates: We may share your personal data with our affiliates, such as subsidiaries or partner entities, provided they adhere to the commitments in this privacy policy.
- With Business Partners: We may share information with partners to offer you relevant services, promotions, or products, where appropriate.
- With Your Consent: We may disclose your personal data for any other purpose, but only where we have your clear consent.
Retention of Your Personal Data
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. This includes:
- Delivering the services you have requested or contracted from us.
- Meeting legal or regulatory requirements.
- Resolving disputes or enforcing our terms and policies.
For clients with ongoing services such as monthly/annual web hosting, maintenance, or support plans; we will retain relevant data for the duration of the service agreement. If you cancel these services, we will securely delete or anonymise your data unless we are required to keep it for legal reasons.
Usage Data (such as analytics) is usually retained for a shorter period, unless it is used to enhance security or improve our services, or where legal obligations require longer retention.
Transfer of Your Personal Data
Your information may be processed at our business premises or by trusted service providers in other locations. This could include countries outside the UK or EEA, where data protection laws may differ.
If personal data is transferred outside the UK, we ensure it is protected through appropriate safeguards, such as:
- UK-approved Standard Contractual Clauses
- Contracts with parties who follow UK GDPR standards
By using our Service and providing your data, you agree to these transfers, provided appropriate safeguards are in place.
Deleting Your Personal Data
You have the right to request the deletion of your personal data.
You can:
- Manage and delete certain data through your client account
- Contact us directly to request deletion or correction of your personal information.
We may retain some information where we have a legal obligation or lawful basis to do so, for example for tax, compliance, or fraud prevention purposes.
Disclosure of Your Personal Data
Business Transfers
If we undergo a merger, acquisition, or asset sale, your data may be transferred to the new entity. We’ll notify you before this happens and ensure the new entity follows this privacy policy or equivalent safeguards.
Legal Obligations
We may disclose your data if required by law or in response to valid legal requests, such as court orders or government investigations.
Other Legal Reasons
We may also disclose personal data when necessary to:
- Comply with legal obligations
- Defend or enforce our legal rights
- Investigate suspected misuse of our services
- Protect the safety of our users or the public
- Protect against legal claims or liabilities
Statistics
This website uses Burst Statistics, a privacy-friendly analytics tool that collects only anonymized data. Data is stored locally and is not shared with third parties. For any information on Burst Statistics, visit their website here.
Security of Your Personal Data
We take the security of your personal data seriously and implement commercially reasonable measures to protect it. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, no method is completely secure.
Backups
To protect your data and ensure availability, we regularly back up information collected through our services, including personal and non-personal data. These backups are secured using industry-standard practices and access is restricted to authorized personnel only.
Backups are retained based on operational and legal requirements. In the event of data loss, backups may be used to restore information to its previous state. We will update this policy and notify users if our backup practices change materially.
Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from anyone under 18 without verified parental consent.
If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. Upon learning that personal data has been collected from a child under 18 without appropriate consent, we will take prompt steps to delete that information.
Links to Other Websites
Our Service may contain links to external websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly recommend that you review the privacy policy of every website you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally. When we do, we will post the updated version on this page.
We will notify you of any significant changes by email and/or by a clear notice on our Service before the changes take effect. The “Last updated” date at the top of this Privacy Policy will also be revised.
Please review this policy periodically. Continued use of our Service after changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Or via our website: https://newarke.com/get-in-touch/
By email: [email protected]